What our service users and their family and friends say about us:
This was posted by a social worker to us:-
I just wanted to say how amazing Emma the manager from Different Care has been throughout the (service user name) case, she has gone above and beyond her role for (service user) to protect her and bring to all the correct authorities attention the risks posed to (service user). Emma and her staff team should be commended for their roles and they truly are an absolute gift to the care sector.
I think I speak for everyone here when I say you are amazing and your compassion and care for your service users really shines through!
Thank you Emma and thank you to all your staff, you are amazing. AS 15/03/22
"Different Care have provided 110/120% effort and care which has resulted
in a more like family atmosphere rather than a formal monetary deal". Service User JP 08/02/18
We felt so grateful to find Different Care you all made such a difference to Dads life, allowing him to remain in his own home with dignity. I met so many lovely people working with Different Care who gave wonderful care to Dad. Emma I'll always remember the times when you stepped in during difficult times and were an amazing, caring professional helping Dad and us. Thank you so much 'G' (service users daughter) 11/07/21
Hi Emma I echo what 'G' has said. You and Different Care were wonderful. You gave us peace of mind and we knew dad was safe in your hands. All the staff who came to the house genuinely cared for dad and were keen to keep his spirits up. I have fond memories of you giving the Emma special wash so he always looked spotless. We can never thank you all enough. xxx
"I sense that my parents are treated as individuals and not just part of a daily rota,
and they report that they are very comfortable and trust the [staff] they have
dealings with". Relative of SU, SP 30/05/18
We have been using Different Care for just over a month now. We cannot thank them enough for the wonderful care they provide for our mother who is almost 80 years old with vascular dementia. The carers are kind, courteous and extremely professional and so respectful of our mum and her home. My mums care is very complex but nothing is too much trouble for them, they all have the necessary skills to provide the care needed for our mum. We can view the app at any time to see how mum is giving us complete peace of mind whilst myself and my brother are at work or on vacation. If they have any concerns we are informed immediately. The dedication of the carers is absolutely wonderful and our mum feels so at ease with them. We have total faith in them all and feel privileged having such kin, patient and totally dedicated staff caring for our lovely mum. Thank you all
This was posted on social media
Daughter of SU, CRD 09/11/21